Return & Exchange

Last updated 04 August 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an Exchange only. Please see below for more information on our return policy.

Exchange Terms & Policy

After getting your exchange or refund query, your order will be first checked by our relevant team after assessment you will be offered an exchange (depending on the availability of the product)

1. If a customer gets the wrong product after purchasing, we will exchange the product for free shipping.
2. The product must be unused, unworn, unwashed, and without any flaws.
3. The product must include the original tags and accessories
4. After receiving the product within 2 days an exchange policy will be available.
5. The exchange policy will be available for the same product only.
   Perfumes are not returnable
6. No refund or exchange for discounted products.

Refund Terms & Policy

1. If we are unable to deliver any paid order to our customer, in that case, we refund the amount to our customer.
2. We refund the full amount within 7 working days.

Questions

If you have any questions concerning our exchange and return policy, please contact us at:

Phone: +8801972475094

Email: [email protected]
Facebook: https://www.facebook.com/Akhiyatex